Category: 2020

Why a LIMS implementation must use a product approach instead of a project one.

LIMS implementations are often under discussion and get deemed as long term expensive projects with high costs.

But why are these implementations so expensive?

Do they really have to take many months or years of time?

Can we still call it a product if it needs so many additional services?

We’ll explain why they don’t need to be so.

It starts with the LIMS Product.

The laboratory is a complicated part of many companies and institutes and therefore lab informatics and LIMS are treated as complex items. This is in a lot of cases the wrong starting point. Lab informatics should be there to help your staff and management teams to simplify that complexity, not to add another next level to it.

QLIMS from OnQ Software is designed to take this burden away and focus on the benefit of lab informatics.

Less admin, more science.

A unique user interface which has the ability for lab personnel or LIMS admins to design their own dashboards, modify pages, and workflows all in a simple interface reducing the need for clicking around. With cloud as the future, it also takes the burden away of servers, infrastructure, and reduces security risk.

Large Lab Informatics companies have a project-based organisation.

There is a difference in Lab Informatics companies. The majority of the larger providers implement a LIMS as a project with project managers, business consultants and technical people. A full team is needed to implement your LIMS. An implementation takes months if not years. It’s their business model. Did you ever realise how you can maintain this system with your staff if the vendor needs a full team for the implementation? Do we not miss the purpose of Lab Informatics to streamline data in a manageable way by a manageable system?

Then when it comes to scale your business or add new tests the process and costs start again.


begin your LIMS implementation

begin your LIMS implementation with a product

OnQ Software believes strongly that companies should benefit from Lab Informatics as a product and not a project. QLIMS packages can be implemented, then after the initial installation training is delivered by the ‘train the trainer’ principle. ‘Not in months, but in weeks and in case of the SaaS-model, in days there can be a system to start using! And yes… OnQ Software and its partners are available to support you.


Just check your offer from your LIMS vendor and compare the price of the software with the price of the implementation….Interested in an alternative?

Contact OnQ Software at for APAC and for Europe.

Learn More

SaaS in the laboratory- Special Times ask for Special Solutions

With the restrictions caused by COVID-19 , the way we work and organise our family lives has changed. We keep social distance, plan our outdoors activities to meet local regulations and we work as much as possible from home.

Laboratories are no exceptions, but in practice difficult to structure for remote working.

There is a need for tools to help the lab personnel to, partly, work remotely and at the same time to maintain the expected level of accuracy and quality in  secure environment.

Lab work can’t be moved out of the lab, but the administration can.

OnQ software address this need with QLIMS. Being available as a true SaaS LIMS, combined with an unique set of functionality for remote working, the lab is effectively extended to home offices.

This functionality includes:

  • Direct access to all samples, results and other lab activities
  • Preparation of laboratory work.
  • Validation, approval and reporting activities. Management and operational.
  • Reviewing non-conformance.

SaaS solutions provide a secure way of remote working without the burden of installing software. It brings your workspace at home.

Our LIMS, QLIMS can operate without the boundaries of a lab thus making it possible for laboratories to move these activities to remote offices.


lab work from home

On top of this flexibility, our SaaS LIMS gives additional benefits like:

  • Security – data encryption and 2FA authentication
  • Always using the latest version of the software
  • Decrease internal resources, increased productivity
  • One contact for all Support issues
  • High scalability and performance
  • Fast deployment, life within a few days

Interested to learn how QLIMS can help your organization?

Contact us at:


EU –

Learn More

OnQ Software Europe launch

We are very pleased to announce that we are bringing our market leading LIMS solution, QLIMS, to Europe through the launch of OnQ Software Europe.

Based in the Netherlands, at the German border, we will cover Europe and support our other European partners in sales and project delivery.

This launch is an important step towards realising our goals of bringing innovation to the scientific community and for our solutions to be used in improving outcomes for humanity.

We will not only be offering QLIMS SaaS and on premise, but also local customer support and the full suite of services required for laboratories to be fully operational. 

Leading OnQ Software Europe will be globally renowned LIMS expert Ron Kessels who comes to us with many years experience helping laboratories achieve their informatics goals.


Here is a brief biography about Ron:

“As a trained analytical chemist I worked in a Chemical / Environmental laboratory for 12 years. The last 5 years I was implementing LIMS systems and was the LIMS Admin as well.

In 1999, I moved into the LIMS industry and changed my lab coat for a business suit, starting my first commercial role.

Working for several LIMS and scientific software companies, in different industries, roles and countries since, I bring a lot of experience within the LIMS industry.

Sales, business development, partner management, presentations, demos, implementations and training are just an indication of what has kept me busy in the last 21 years.

All the experience and knowledge I gather along the way I will use to support our customers with QLIMS within Europe.

I am extremely happy to work with Nick and Jonathan and finally bring QLIMS to Europe!”


Connect with Ron on LinkedIn and follow OnQ Software to hear all our updates.


To learn about how we can help your laboratory operate more efficiently email

leading LIMS company

Learn More

New OnQ Software website is now live!

We’re happy to announce that we’ve updated our website and welcome all to visit and get in touch.

Head to the QLIMS section to learn more about our own LIMS solution and other services.

Our dealers section has details for who is representing QLIMS in your region.

For information about LIMS in general and what the OnQ team is up to our blog is the place to go.

We look forward to hearing from you.








Learn More

Customer Specification Matching and Product Regrading with QLIMS

Product variation is a natural effect of manufacturing, the question here is how do you manage product variation in a manner that can improve your business and meet customer specifications. 
The Answer: Automating the customer specification and product regrading process.
This is especially important for organisations that cater to a wide range of customers or export markets that may have different specifications due to preferences or government/industry regulations. 
Re-grading their batches will help these organisations maximise their profits by making the best use of raw materials and finished products. 

Our Solution: QLIMS Customer Specification and Product Regrading Module

QLIMS assists laboratories in keeping a record of the different specifications and allowing them to quickly regrade manufactured products or raw materials to make a disposition against the batch. This will indicate resale only to those customers for whom the batch falls within the defined specifications. 

When a new order arrives from a customer the lab can simply select the appropriately grade batch for sale to that customer without requiring any repeated testing.  

Key Benefits:
  • Efficiency. Automated grading of batches to meet predefined customer specifications
  • Reduced Product Wastage. Minimise wastage by preventing disposal of a product/batch/stock that falls out of specification for a single customer by matching the graded batch to appropriate customers and making a disposition against the batch to indicate resale only to those customers
  • Save Time. No need to manually compare results to an abundance of customer specifications
  • Meet Customer Needs. Ensure customers receive products that align with their needs and preferences
  • Cost Savings. Repeated testing would not be required as the LIMS would automatically tell you exactly which customer specifications the batch/product conforms to
  • Maximise Profits. The ability of automatically matching regraded batches to customers ensures that businesses are able to glean profits from any manufactured raw material or finished product
Therefore, if your business is generating batches of products that are required to conform to customer specifications you can automate this process using QLIMS. It will help improve efficiency, increase profits, reduce human error and let you know exactly which customers can buy that batch. 

Contact us for more information.

Learn More

10 Steps to Laboratory Automation using QLIMS

Modern analytical and research laboratories have experienced a tremendous growth in data volumes in recent years. In order to translate all this data into knowledge, labs are increasingly looking to automate and integrate their processes to not only provide digital continuity throughout the sample life cycle but also improve data integrity.

Consider how long it takes one lab staff to enter data manually into a LIMS? How would you speed up that process while reducing human error? The infographic below identifies 10 steps a lab can take to automate their processes, free up time and focus their efforts on the science

A fully integrated LIMS does not only benefit lab staff but also managers and project engineers by providing a detailed overview of the project scope and the ability to easily track and monitor all samples in real time. Automating with QLIMS can make your data more valuable to your organisation, saving time, increasing ROI’s, improving productivity and efficiency. 
For more information CLICK HERE!
Learn More

Thank you to all who attended OnQ Software & Perkin Elmer’s Dairy, Meat, Grain and Animal Nutrition Webinars.

We were very pleased to present at the 4 webinars over the last fortnight together with Perkin Elmer and would like to thank everyone who attended.

If anyone would like more information about automated data management and reporting solutions using LIMS to streamline your business in:
  • Dairy
  • Meat
  • Grain
  • Animal Nutrition
Perkin Elmer focused on analytical techniques to authenticate and protect the integrity, safety and quality of the products.
The LIMS focus was on enabling scientists to do less admin and more science.
Please reach out for a demonstration –
Learn More

5 laboratory informatics enablers to help working remotely

With COVID-19 forcing many companies into undergoing a rapid and often premature digital transformation this can raise challenges for the business units.

In the laboratory it is almost impossible to perform all work remotely and we have seen multiple strategies such as rotating shifts to avoid infection and those who can work from home do so.

One of the main enabling factors is having the right laboratory informatics, LIMS, ELN and supporting infrastructure.

Here are 5 lab informatics enablers to help manage a lab remotely;

1. Browser based LIMS

This mean a LIMS which can be accessed via a web browser without having to download plugins making access as easy as possible.

It doesn’t necessarily mean a cloud hosted LIMS or SaaS solution, although that can definitely help. 

Gaining access from your vendor or internal IT team is much easier this way without the hassle of downloading extra programs and adding weight to the network.

2. Digital signature capabilities – 21 CFR Part 11

21 CFR Part 11 defines the criteria under which electronic records and electronic signatures are considered trustworthy, reliable, and equivalent to paper records.

What this means is that once work is complete a lab manager or supervisor can review and approve samples remotely and the whole process is properly audited.

A flexible system can provide the same durability to other processes too.

An image of the signature should also be electronically applied to final reports.

3. Built in reporting and business intelligence

Your LIMS should be able to provide you with access to all the reports needed to continue daily operations as well as necessary management information. For example:

  • Certificate of Analysis
  • Statistics and productivity reporting
  • Worksheet generation and monitoring
  • Material re-ordering information
  • Instrument maintenance schedules
  • many more…
The ability to quickly and easily generate these remotely lets a lab manager maintain a watchful eye over the lab.
Business Intelligence dashboards like the below QLIMS example are excellent for real-time operational data and management information.

4. Online/easy access to support  – understanding SLA’s

We can often get caught up in a system’s features and forget that a complete solution is made up of the system, people and processes.

Having access to an online support portal and knowledge base helps with the transition as you can still easily get help from your vendor(s).

Ensuring that your service level agreements (SLA) match your businesses working practice is important as when crisis strikes you know how quickly to expect a response. We’ll go into this in more detail in another blog post.

Photo by CDC on Unsplash

In conclusion the above really aren’t just for remote working, but also the signs of modern technology and good practices. In the new normal to follow COVID-19 we may be required to work remotely more and the above points can help in making sure we are setup to succeed.

For more information about systems to help contact OnQ Software.
Learn More

QLIMS for Cannabis Companies – Part 3 of 3: Medicinal Cannabis Manufacturing

The final part of this series will focus on how QLIMS supports the manufacturing of medicinal cannabis products.

The focus will be data management, final product formulations, compliance with GMP guidelines and workflow tracking.

Medicinal Cannabis Manufacturing

A large number of medicinal cannabis facilities set up across Australia are focused on manufacturing for local and exporting. As such the sampling numbers are going to be very high so a system to effectively manage all that data, maintain traceability and help keep compliant with GMP will be important.
As seen from our previous posts, no matter what data you are looking to record and track a LIMS can help.

How can QLIMS help you?

1.Manage the metadata associated with each stage of the manufacturing process including:
  • Extraction
  • Filtration
  • Purification
  • Final product formulation
2. Track chain of custody from suppliers to third party testing of raw ingredients and final products
4. Automatically flag samples that are out of specification
3. Ability to capture subsidiary data including COA’s against individual samples and batches
4. Create and Manage final and intermediate product formulations against batches, recording accurate quantities of raw ingredients
5. Track consumables used during the extraction, filtration and purification process and integrate with existing inventory management systems for full scale tracking and ordering of consumables.
7. Print barcodes and labels for end-to-end  traceability of samples
8. Track complaints and presentative actions in accordance with ISO17025
9. Business Intelligence Reporting – Including cost per batches, cost of consumables used during the the manufacturing process
These are some of the major areas where QLIMS can assist with GMP compliance and improve automation at your manufacturing facility. 
Stay tuned for further posts on how QLIMS can assist lab groups to work remotely under the current difficult circumstances.
Learn More

QLIMS for Cannabis Companies – Part 2 of 3: Research and Analytical Labs

The next part in our series will focus on how QLIMS can help with the extraction, research and testing of medical cannabis, with a focus on data management, quality, inventory, stability testing and regulatory standards.

Medical Cannabis Testing & Quality Assurance

With the large number of cultivation facilities currently set up or in the process of being implemented across the country, Medical Cannabis testing labs will see a massive magnitude of samples that will require testing and processing will be difficult to manage with just spreadsheets or paper-based systems. Furthermore, using spreadsheets is simply not enough to comply with the regulatory guidelines as there no audit trail tracking your samples, across reception, testing and disposal.

LIMS plays a significant role in overcoming such data management and trace ability challenges.

How can QLIMS help you?

End to end Batch & Sample Workflow Management 


Data and Quality Management


  • Record, manage and track tests for
    • Potency of cannabinoids
    • Presence of terpenoids
    • VOCs
    • Moisture Content
    • Microbiological contaminants etc.
  • Record SOP’s and automate QA/QC Protocols
  • Track chain of custody
  • Create standard protocols to manage shelf-life stability testing

Inventory Tracking and Automation

  • Manage inventory, including reagents and all other lab consumables
  • Integrate with LC’s, GC’s, ICP’s for complete automation of result entry and reduction in human error
  • Generate COA’s and any other customised test/compliance reports
  • Integrate to seed-to-sale systems, ERP’S, finance and billing systems etc. for end-to-end automation
  • Print and scan barcodes

Improved Regulatory Compliance

  • 21CFR Part 11 compliance
  • Validate tests and results
  • A secure, searchable and reportable audit trail for Increased transparency throughout all lab operations
  • Track “cradle to grave” for all samples

These are just a few areas where a robust LIMS can improve your laboratory and business practices. By being modular, tracking the subsidiary and allowing for integration to any other systems involved in your medicinal cannabis laboratory, a professional LIMS such as QLIMS acts as an extension to your staff’s scientific skills and forms a critical part of the supply chain.

Stay tuned for our next post in the series discussing how a LIMS assists with manufacturing of your final Medical Cannabis products!

Learn More