Category: QLIMS as a Platform

QLIMS Case Study: Comvita

LIMS case study

In this LIMS case study, we delve into how Comvita faced the challenges of rapid growth and evolving regulations head-on. Let’s discover how QLIMS revolutionized their processes, making data-driven decisions a breeze and boosting productivity by 20%. 

About Comvita

Comvita is a natural health products company, based primarily around bee products. Since it was founded over 40 years ago, the company has a strong emphasis on science and research, with a focus on natural products with known benefits, such as Manuka honey, Propolis, and Olive Leaf Extract.

With over 40,000 hives in New Zealand and an 800,000 olive tree farm in Australia, they control their supply chain from source to shelf, setting a high standard for traceability. The company has expanded its reach to global markets, including China, Asia, the US, and the UK, each with unique regulations and governance procedures. Comvita has divided its operations into two crucial teams, the analysis and Quality Control team.

The Challenge 

Facing rapid growth and increasing data demands, Comvita’s lab and quality control teams were hampered by manual processes, relying on Excel spreadsheets and Word documents. The Lab Manager explains, “For us, the catalyst very simply was scale.”


With new regulatory MPI requirements for Manuka Honey, adopting a new solution became imperative. He notes, “The business went through a very rapid growth curve which meant the amount of data entry and testing required became so large it was difficult to support.”

LIMS Case Study

The Solution

Comvita began by reviewing the business’ requirements and evaluating software solutions, under Project Manager
. Being able to prove the traceability of all ingredients from end to end was key.


QLIMS cloud hosted with:

  • Worklist Module
  • CAPA Module
  • Sample Splitting and Collation Module
  • QLIMS Bridge for instrument integration
  • Custom Comvita Quality Control Module

The Results

The big win for Comvita since the introduction of the QLIMS has been the speed and decision-making benefits provided by greater data availability, with information from the lab instruments imported straight to the database, and into BI reporting.


The lab manager says, “The biggest improvement we’ve noticed has been in productivity. We believe that QLIMS has contributed a time saving of 20% for our lab technicians.”

“We’ve also linked QLIMS to our ERP system via the cloud, allowing us to run Business Intelligence dashboards. This means people are able to slice the data as they need to make decisions in real-time, – You can’t do that if the data is in a spreadsheet.”

Your path to streamlined lab operations begins with a simple click, so don’t hesitate to contact us today.

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LIMS in Germany

LIMS in Germany

In recent years, Germany emerged as the leader in the European LIMS market. The rising demand for lab automation in Germany has led to the adoption of LIMS. The push towards industry 4.0 has created the demand for modern technologically advanced solutions such as QLIMS.


OnQ Software with over 30 years of experience in the field, offers a powerful solution for diverse industries. QLIMS is available in Germany for all industries such as Pharmaceutical, Food and Beverage, Dairy, Meat, Oil and Gas, Medicinal Cannabis, Forensics, Contract Lab, Metals and Mining, Environmental and Water, Genomics, Manufacturing, Agriculture, and Clinical. 

OnQ has made strategic decisions to cater to the German market efficiently. QLIMS hosts its services in the AWS region of Frankfurt. QLIMS also provides dedicated German-speaking staff. This localised support ensures that laboratories in Germany can receive efficient assistance, with language not being a barrier. 


Another remarkable aspect of QLIMS is its adaptability to meet the requirements of quality control and research and development labs. Its flexibility allows laboratories to optimize their operations, regardless of their specialisation. It can ensure adherence to strict quality standards and facilitate groundbreaking scientific discoveries.


QLIMS is dedicated to supporting German ingenuity, reflecting the nation’s rich history of innovation and engineering excellence. As we mentioned in the first paragraph, Germany has the largest share of the European LIMS market. It is clear that LIMS adoption is thriving in this country. As Germany embraces cutting-edge solutions like QLIMS, the country’s commitment to innovation continues to shine on the global stage. 

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QLIMS Introduces Exciting Package Updates

In today’s dynamic laboratory landscape, staying ahead of the curve is crucial for providing exceptional services to customers. At OnQ Software, we are excited to announce updates to our QLIMS packages that are designed to empower laboratories with enhanced capabilities and flexibility.


With the inclusion of the Lab Execution System (LES) module in QLIMS Professional and role-based configuration management in QLIMS Starter, we are taking another step towards enabling laboratories to streamline their operations and achieve greater efficiency. In this blog post, we will dive into the key features of these updates and how they can benefit your laboratory.


The Laboratory Execution System (LES) module is pragmatic, user-friendly, and efficient, and enhances QLIMS Professional, guiding laboratory technicians through each step of a method to ensure correct and accurate SOP execution. With the LES module’s seamless integration, laboratories can streamline their operations, improve data integrity, and enhance overall performance.

OnQ Software - LIMS Updates

In addition to the LES module, QLIMS Starter now includes role-based configuration management. This exciting update offers greater flexibility for labs, allowing them to tailor QLIMS Starter to their specific workflows and user roles. By customising user roles, permissions, and access levels, labs can optimise efficiency and ensure compliance with industry standards.


By further enabling the paperless, digital laboratory, the QLIMS platform continues to empower laboratories with enhanced integration, configuration, and automation. Experience streamlined lab workflows, improved data integrity, and the ability to deliver better services through OnQ Software updates. Stay ahead of the competition and drive excellence in your lab operations with QLIMS.

To learn more about how QLIMS can benefit your company contact us, or request a demo now!

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QLIMS Business Intelligence – 2


Welcome to the second part of our series on QLIMS Business Intelligence. In our previous article, we focused on Dashboards, Visualisations, and the powerful Kibana. In this second part of our QLIMS series, we will delve into the platform’s SaaS solution, maintenance, and development.


Accessing laboratory data has been a challenge due to outdated LIMS systems. But modern tools like Business Intelligence (BI) and Artificial Intelligence (AI) have made data science more accessible. QLIMS serves as a comprehensive tool to manage all laboratory data, and in this article, we’ll explore how its Business Intelligence capabilities help organizations convert data into knowledge.



The QLIMS SaaS solution seamlessly brings together the dozens of services offered by Amazon Web Services in their world-class data centres to offer a coherent LIMS solution to you. 

Get the low latency of CloudFront CDN, the security of Cognito User Pools, and the scaling of ECS Fargate powering up your lab. Then let OnQ Software take care of implementing and administering them. 

Some of the AWS technologies used by QLIMS include:

  • AWS CloudFront – accelerated content distribution from more than 200 global edge locations.
  • AWS ECS Fargate – scalable computing that requires more resources during times of heavy usage.
  • AWS RDS for Microsoft SQL Server.
  • AWS Elasticsearch Service – dedicated search engine for rapid navigation)



QLIMS is continuously developed by a team of full-time software engineers who follow the Agile methodology. Development tasks are prioritized based on user needs, with high-value features given top priority. Work is done in two-week sprints, which allows for greater responsiveness to changing customer needs. All new code undergoes rigorous manual and automated testing before deployment to ensure functionality and regression testing are thoroughly conducted.


Maintenance and Updates


QLIMS SaaS solution eliminates the need for customers or their IT teams to worry about maintenance tasks and software updates. Continuous updates are applied in a rolling manner, typically without any downtime. If planned downtime is necessary, it is scheduled outside of business hours. For enterprise customers, the system is separated at the infrastructure level, giving them complete control over planned upgrades and maintenance.

For more information you can access our QLIMS Business Intelligence brochure and contact our friendly team.

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QLIMS Business Intelligence – 1

OnQ Software - LIMS Updates


Data has become an invaluable asset for organisations, including laboratory data.  However, accessing laboratory data has been a challenge so far because many LIMS applications rely on outdated technologies and systems. But with the advent of modern data analysis tools like Business Intelligence (BI) and Artificial Intelligence (AI), the field of data science has become more accessible. The primary function of QLIMS is to serve as a comprehensive tool to manage all laboratory data, serving as the single source of truth. In this blog article, we will explore QLIMS Business Intelligence which helps organisations to visualise the data and convert it into knowledge. This is the first part of our series on QLIMS BI. Stay tuned for the second part.


Dashboards and Visualisations 


QLIMS offers Business Intelligence dashboards and visualisations that are powered by Kibana, an open-source data visualisation and exploration platform. Kibana is capable of analysing and presenting data in various forms such as charts, graphs, maps, and tables. It will take your laboratory data to the next level in line with our core philosophy of empowering scientists.


No need to include your IT department for extracting data in an understandable format, these in-built tools help you to become the owner of your knowledge.


Also, dashboards can be used to analyse live data and give direct insights into laboratory operations. Enterprise customers can set up their own dashboards and visualisations. A short training will empower you to become more data-driven. 

For more information you can access our QLIMS Business Intelligence brochure and contact our friendly team.

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QLIMS Case Study: Baiada Poultry


In this blog article, we will explore how QLIMS helped the laboratory in the food industry and overcame the challenges. Baiada is the force behind familiar names like Lilydale Free Range Chicken and Steggles. Baiada has been around for more than a century, and its dedication to providing reliable poultry products has remained constant throughout the years.

In order to deliver safe and consistent products, the company has stringent flock monitoring standards that rely on accurate serological and bacterial analysis on cooked and raw products, along with feed testing. With over 250,000 samples tested every year, speed, accuracy, and traceability are key for Baiada’s state-of-the-art quality assurance lab.

The challenge

Managing increased record keeping, especially when it involves large volumes of data, can be a daunting task for laboratories. As testing requirements become more complex, laboratories need to find new ways to handle the growing amount of data generated from testing activities. This can include everything from ensuring data accuracy to maintaining data privacy and security.

Baiada’s lab had traditionally managed its testing records using a Microsoft Access database developed internally. While this was sufficient for basic record keeping, the type and volume of flock monitoring analysis the team needed to conduct was becoming more complex and more resource intensive.

The solution

After looking at the various solutions on offer the team quickly determined that the QLIMS solution would be able to provide what Baiada needed in terms of custom build but for a reasonable price.

Rather than trying to integrate QLIMS into their existing database, the decision was made to start fresh with a brand-new system in order to give the team a solution that would be able to scale.

The process



Expecting a long and involved implementation process, the team was pleased with how rapidly they were able to get up and running.

“The move to QLIMS was pretty quick. We had 2 weeks to play around with it, then we went live – that was it. We felt very confident in the system, and the team we had to support us. They are honestly good people, and they also know their stuff.”

The results

The biggest benefit, according to Anne-Marie Curle, Food Technologist and QS management at Baiada,

“Definitely saving time! In the old world, we received hundreds of handwritten QA testing submissions every week, which needed to be manually entered into our database. Now our processing plants are able to book their submissions directly into the QLIMS system. That’s freed up a staff member to be more hands-on on the bench, rather than tied up with paperwork.”

“We process anywhere from 500 samples a week – QLIMS has effectively freed up one and a half full-time staff members who we can now reallocate to more important jobs around the lab.”

To learn more about data migration, click here. To learn how QLIMS can benefit your laboratory, contact us.

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Advanced Stability Management with QLIMS


Advanced stability management plays a crucial role in LIMS by ensuring product quality and safety. Companies in industries such as food and beverage and pharmaceuticals must conduct thorough stability studies to determine the shelf life and optimal storage conditions of their products. However, managing these studies can be a complex and time-consuming process, requiring a high level of organization and attention to detail.


Fortunately, the latest update to QLIMS’ Stability Manager offers a powerful solution that helps customers stay ahead of future needs. With enhanced stability management features, modern LIMS platforms provide laboratories with the ability to manage stability testing and storage with greater efficiency, accuracy, and control. In this blog post, we will explore how QLIMS provides advanced stability management.


A completely new Stability Dashboard keeps track of all activities and gives the users and lab management an inside view of the active studies, all on one screen.

OnQ Software - LIMS Updates

QLIMS’ latest update to its Stability Manager keeps our customers ahead of future needs.

  • Different protocols can be set up to be used within stability schedules.
  • Once approved, samples are scheduled to be pulled.
  • Resource planning can be made as QLIMS automatically sets up calendar events for the scheduled workload.
  • Once the scheduled date arrives the samples become active for result entry.
OnQ Software - LIMS Updates

If you’re interested in learning more about how LIMS can benefit your laboratory or have any questions, please don’t hesitate to contact us. Our team of experts would be happy to assist you in finding the best solution for your laboratory needs.

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QLIMS Case Study: Garvan Institute Of Medical Research

OnQ Software - LIMS Updates

The Garvan Institute of Medical Research is a leading medical research institute in Australia, employing over 700 scientists and support staff. Garvan researchers have established a cancer tumour testing service that is designed to detect mutations to help oncologists determine treatment strategies. To handle the increasingly large volumes of samples it is anticipating, a new laboratory information management system (LIMS) was needed. This case study highlights how QLIMS helped the laboratory overcome these challenges.


The Challenge

Some challenges may arise in sample traceability in laboratories. These could be implementation and integration, user errors, system errors, lack of training, maintenance and updates and data security.

Luke Hesson is the Laboratory Head of Cancer Diagnostics at Garvan. According to Luke, the challenge was to ensure that the lab would be able to cope with the sheer volume of samples—potentially 1000+ per year.

“We’ll need to know at any given point where every sample is in the testing process. Without a LIMS that would be incredibly challenging and prone to human error, which would have a flow-on effect on our clinical trials.”


While the Garvan Institute was already using a number of different LIMS, none of them was suitable. Fortunately, he had previous experience with OnQ Software through another lab at the Garvan Institute.

“They’ve always been incredibly responsive and helpful, so I felt they were tried and trusted. It turns out they had an off-the-shelf solution called QLIMS, that met around 75% of our requirements, with the flexibility to be effectively adapted for our needs.” he says.


The Solution

The solution provided for the automated import of data from various sources. Automatic patient report generation was a huge part of the solution. “We can now, at the click of a button, export all of the data into a report that can go to the clinician and patient. Not only are they incredibly accurate, but the reports also look great.”


Another key part of the solution required OnQ to design a tool to read a Health Level 7 (HL7) file.

Luke says, “HL7 is an international standard data encryption method that allows us to securely communicate sensitive patient information between labs. Because the first stage of the process involves receiving data from a SydPath pathology lab at St Vincent’s Hospital, the data is encrypted before we receive it. This solution streamlined our sample accessioning, making it much more efficient.”


The Results

Luke is delighted that the Garvan Institute has just received National Association of Testing Authorities (NATA) accreditation with QLIMS.

“All of those key points needed to be addressed to the satisfaction of NATA so it’s reaffirmed the chain of information custody is accurate and secure. It’s absolutely critical for any clinical testing. And I believe that’s a direct result of the assistance we’ve had from OnQ in designing a LIMS that allows fidelity of chain of information custody.”

If you’re interested in learning more about how our QLIMS can benefit your laboratory or have any questions, please don’t hesitate to contact us. Our team of experts would be happy to assist you in finding the best solution for your laboratory needs.

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The benefits of AWS for QLIMS customers


AWS (Amazon Web Services) brings significant benefits to QLIMS customers by providing a secure and scalable cloud-based infrastructure for comprehensive laboratory data management. With AWS, QLIMS users can enjoy easy access to their data from anywhere, powerful computing resources for data processing and a range of security and compliance features to ensure the confidentiality and integrity of their data.


How LIMS and AWS work together


AWS (Amazon Web Services) is a cloud computing platform provided by Amazon that offers a wide range of services for building and deploying various types of applications and services on the cloud.

AWS and LIMS can provide a powerful and flexible solution for laboratories to manage and analyse data more efficiently and effectively by working together. The AWS cloud platform enables powerful hosting and deployment, storing and managing data, and providing scalable computing resources for handling large amounts of data and processing requirements.


What AWS brings to QLIMS customers


The cloud-based nature of QLIMS means that laboratories can access their data anytime, anywhere, and from any device with an internet connection. AWS provides the underlying infrastructure and services that enable QLIMS to scale seamlessly to accommodate large data sets, as well as provide powerful computing resources for data analysis and processing.


Except for cloud-based hosting, data storage, management and computing power; AWS provides various security and compliance features that ensure that laboratory data is kept confidential with regulatory requirements such as ISO9001 and ISO27001.


QLIMS brings comprehensive laboratory management, powerful and flexible solutions to OnQ customers. Laboratories can benefit from the reliability, enhanced security, flexibility, scalability, and cost-effectiveness of cloud computing, while also ensuring the high availability and security of their data and applications.


If you’re interested in learning more about how QLIMS can benefit your laboratory or have any questions, please don’t hesitate to contact us. Our team of experts would be happy to assist you in finding the best solution for your laboratory needs.




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How QLIMS is Revolutionizing Your Laboratory: Interview with Jonathan from OnQ Software – PART 3

Vision and Mission

Vision and Mission


A Bold Vision For a Significant Mission


Interviewer: You’ve shared a lot about your philosophy and core values behind developing and evolving your QLIMS into Version 9. If you were to summarize this vision in one sentence, what would be your mission statement?

Jonathan: Our mission is to bring innovation to the scientific community that empowers every scientist to improve outcomes for humanity for a better life.

Interviewer: You have a bold mission but a significant one. How can scientists embark on this journey with you, and what would be your advice to take that first step?

Jonathan: Pick up the phone and give us a call. That way, we can start looking at what your lab is doing now, its goals and your pain points. If I can figure that out on the call with you, we have taken that first step together and started that journey towards making your lab a better place to work for you.

We may not be the right solution for everybody, or you might not need all of our services. But if we at least help you get to the point where you understand what you’re trying to achieve, then you can look at what you need to bring in to help you get there.

Interviewer: Great, I think people reading this interview now know their next immediate action if they want to make a difference in their lab.

First, looking at what they are doing daily, Then identifying what’s frustrating them and causing their pain, Third asking themselves why they are doing what they’re doing, and finally, going through the process of understanding what they want to achieve.

Jonathan: Literally, just give us a call. Call me, call Ron, and we’ll get to the bottom of it.

The journey to improving your lab informatics starts with that first phone call and talking about your pain points and headaches today. What are you spending your time on? What are they trying to achieve? What are you doing to get there? If I can figure that out on the call with you, we have taken that first step together and started that journey towards making your lab a better place to work for you.


A Final Piece of Advice



Technology is one of three critical factors for a successful lab. The second is the processes, and the third is the people. Only when all three align can you start the journey to a successful lab.



Interviewer: Brilliant, that’s very good. Then my last question. Is there anything I did not ask during our interview that you would like to share with us before the end?

Jonathan: Yes, if I can leave readers with one last piece of advice: technology is one of three critical factors for a successful lab. The second is the processes, and the third is the people. Only when all three align can you start the journey to a successful lab.


 Get in touch with us today to learn more about how QLIMS can help you achieve your goals.

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