Are you ready to discover the journey that led to the release of the ground-breaking QLIMS platform? We’re excited to bring you an exclusive interview with Jonathan from OnQ Software, where he discusses the company’s journey to creating a platform that is both functionally competent and technically advanced. We’ll be sharing the interview in three parts, each highlighting a critical aspect of the QLIMS platform!
Today, in part one, we will get an inside look at the introduction, initial stages, and journey that led to the creation of QLIMS. Stay tuned for more details and insights into the journey behind the creation of QLIMS!
The laboratory informatics space has been challenged to create a functionally competent and technically advanced LIMS. R&D and QA/QC laboratories are trying to solve this complex problem. At this point, the AI-based model disrupts the old approach to LIMS and enables a configuration that is driven by the user and operates independently.
OnQ Software has a special interview with Jonathan Gannoulis that focuses on the journey to releasing the QLIMS platform.
I saw applications that couldn’t even scale for new requirements. Basically, companies continue paying vast sums of money for legacy systems.
Initial Idea
Interviewer: I want to start by talking with you about how you came up with the idea to create the new Version 9. What was the driving motivation behind creating the new Version 9?
Jonathan: Make the most functionally competent and technically advanced LIMS with the best user experience. The first thing that struck me with LIMS and laboratory informatics was how old and unusable the systems seemed. Basically, companies continue paying vast sums of money for legacy systems. Scientists are among the most brilliant people in your organization. You want them to be empowered. Digitisation in the lab eventually spreads into all areas of the organisation. This positive change enables the organisation to make more confident data-driven decisions.
We promote values in our company that align with our customers. The office whiteboard has written on it, “Quality is not an act, it is a habit”, Aristotle. We work in quality control at the end of the day.
The Journey
Interviewer: What did the journey look like to re-invent the concept of LIMS?
Jonathan: It’s been a long journey with our team, customers, and prospects. In workshops, we’ve been going back to our customers and asking questions all the time. This method is the only effective way to find out the true user experience of each person. We don’t want to be in a situation where our customers need AI, or voice recognition, for example, and our platform can’t support them. We want to be there offering it first.
Interviewer: That sounds like you have been applying Lean Management principles to your business consistently. How has that influenced your philosophy behind developing products? And how do you ensure you are continually applying lean management principles such as the five whys at your company?
Jonathan: It is a great strategy to ask the five why’s to get down to the core of a problem. We use this approach to help us clear out a lot of the background noise. Once we find that root cause, we move forward with confidence.
We promote values in our company that align with our customers. The office whiteboard has written on it, “Quality is not an act, it is a habit”, Aristotle. We work in quality control at the end of the day.
Get in touch with us today to learn more about how QLIMS can help you achieve your goals.
